Thank you for visiting our website. When you visit www.limas.ro, contact us, or use our services, you entrust us with your information.
The purpose of the Privacy Policy for the website www.limas.ro is to explain what data we process, why we process it, how long we retain it, whether and to whom we share it, and, in general, what we do with it. Your privacy is important to us. We do not sell your personal data or use it for any purposes other than those stated in this Privacy Policy. Your personal information belongs to you, which is why we do everything possible to collect it securely and process it carefully. We do not share your personal information with third parties without informing you. The personal data of customers and users of www.limas.ro will be used solely for the purpose for which it was provided.
Please read this document carefully.
By browsing the www.limas.ro website or contacting us through various communication channels, you acknowledge that you have adequately received all information regarding the processing of your personal data by reviewing this document titled “Privacy Policy.”
DEFINITIONS
Below, we define several terms to help you understand this Privacy Policy.
www.limas.ro (or the “Website”) is a promotional website with its registered office in Romania; email: office@limas.ro.
When we say “GDPR,” we are referring to Regulation (EU) 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
“Personal data” means any information relating to an identified or identifiable natural person (“data subject”).
UPDATES
This Privacy Policy may be updated or modified at any time. All updates and changes to this Policy take effect immediately upon notification, which we will provide by posting on the website and/or via email.
QUESTIONS AND REQUESTS
If you have any questions or concerns regarding the processing of your personal data or wish to exercise your legal rights regarding the data we hold, you can contact us at the following email address: office@limas.ro.
WHAT KIND OF INFORMATION DO WE COLLECT?
a) Information you voluntarily provide to us
When you use the forms on the website, when you try out products through the website, when you contact us by phone or email, or when you communicate with us in any way, you voluntarily provide us with the information we process. This information includes your first name, last name, email address, shipping addresses, billing information, phone number, as well as any other data you voluntarily provide while using the website.
This information is stored securely and confidentially in our database. We do not disclose or transfer information to third parties, except as provided in this Privacy Policy, unless required by EU law or other domestic legislation that obligates us to disclose personal data, or by a final decision of an EU or domestic court.
b) Information We Collect Automatically
When you browse our website, we may collect information about your visit to the site. This information may include your IP address, operating system, browser, browsing activity, and other information about how you interacted with the site. We may collect this information through the use of cookies or similar technologies.
TYPES OF PERSONAL DATA WE COLLECT:
– Contact information – such as name, address, phone number, email address, and login information;
– Information about the company you work for, your job title, and the number of software users (through registration forms for free trials of the software or hardware we sell);
– Information about you and your career (through the resume you can submit via the Careers page);
– Information about the company you work for and the technology it uses (through the Support features on the website);
– Data regarding customer satisfaction and feedback—such as customer satisfaction results and feedback surveys;
– Data collected during your visit to our website—such as data collected via cookies and other data collected automatically to provide you with a good browsing experience;
– Details such as traffic information, location data, and other communications data (including your IP address and browser type) collected through your use of our services;
– Device information, including your unique device identifier;
– Pages visited and content viewed, links and buttons clicked, and URLs visited before and after using our service.
– For more information about cookies and how to manage them, please read our Cookie Policy.
WHAT IS THE LEGAL BASIS FOR PROCESSING?
With regard to the data you voluntarily provide to us by filling out and submitting forms, by trying out products on the website, or by contacting us in any way, the legal basis is “to take steps at the request of the data subject prior to entering into a contract” (Art. 6( (1)(b) of Regulation (EU) 679/2016). This includes actions such as contacting you to obtain information and clarifications for the purpose of submitting an offer, negotiations, the actual conclusion of the contract, and any other activities related to the proper performance of the contract.
With regard to the data you voluntarily provide to us—for example, by posting a comment on a blog article—the legal basis for processing is our legal obligation to support the exercise of the right to information, as well as our legitimate interest in providing blog readers with transparency and information.
Under current legislation, including the GDPR (effective May 25, 2018), your consent is not required when processing is necessary to take steps to enter into a contract, to comply with a legal obligation, or to pursue a legitimate interest.
With regard to the data we collect automatically through the use of cookies or other similar technologies, the legal basis for processing is consent. By accessing the website, you validly consent to the processing.
HOW WE COLLECT PERSONAL DATA:
– By visiting our website, creating and activating your account (e.g., for Support features), ordering a product or service via contact forms, participating in our campaigns, submitting a product review, or downloading and using an app;
– From publicly available sources;
– From social media platforms, e.g., Facebook, LinkedIn, or Google+, if you choose to use them to facilitate logging in to our websites or apps.
You may choose not to provide certain types of personal data. However, this may affect our ability to provide you with certain services, products, or promotional offers, as well as your ability to use certain features, apps, and/or services on our websites.
We may also combine the personal data you provide with other information collected online or offline, to the extent permitted by applicable laws, including information provided by third parties, and use or share it for the purposes described in this Privacy Policy. We may anonymize the information we collect (which means it can no longer be associated with you and therefore no longer constitutes personal data).
FOR WHAT PURPOSES DO WE COLLECT DATA?
To provide you with the products and services you have requested, or information about them;
To help develop, test, improve, and modify our products and services;
To send you marketing communications, if you have given your prior voluntary consent to do so;
For internal business purposes, including security, analytics, and auditing related to our core operational activities;
To analyze your feedback when you rate or review our products or services;
To analyze and operate our websites and apps, including online registration;
To take the necessary steps to enter into a contract;
To respond to your questions and requests;
To defend ourselves against cyberattacks.
HOW LONG DO WE STORE YOUR DATA?
We will retain your personal data for as long as required by law or as necessary to fulfill the purposes mentioned above. If there is no legal requirement, we will retain information about you only for as long as necessary for the purpose or purposes for which it was collected.
Once the processing period indicated above expires and there are no longer any legal or legitimate grounds for processing your personal data, the data will be deleted in accordance with our procedures, which may involve archiving, anonymizing, or destroying it.
HOW DO WE DISCLOSE YOUR INFORMATION?
We will not disclose your data to third parties for their own marketing or commercial purposes without your consent. However, for the processing purposes set forth above, we may share or disclose your personal data with the following entities:
Service providers. We may disclose your information to other companies that provide services to us and act as our agents, such as companies that assist us with billing, accounting, payments, shipping, financing, communications, marketing, or that send emails on our behalf. These entities are carefully selected to ensure they meet specific requirements regarding the protection of personal data and do not use it for any purposes other than those stated.
Courts, prosecutors’ offices, or other public authorities to comply with the law or in response to a mandatory legal proceeding.
To other parties with your consent or at your instruction.
To fulfill the above purposes, we may transfer your data to entities based in countries outside the European Union, such as those providing marketing services, web hosting, or online store platforms. These entities have been carefully selected and are fully compliant with the GDPR.
WHAT ARE YOUR RIGHTS?
If you are located in the EU or if your personal data is processed by our company in a manner other than as described in this policy, you have the following rights:
The right to withdraw consent: If the processing is based on consent, you may withdraw your consent at any time, free of charge, by sending an email to office@limas.ro with the subject line “withdrawal of consent.”
The right to file a complaint with a supervisory authority.
The right to seek judicial remedy.
The right of access: You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed and, if so, you have the right to access that data.
Right to rectification: You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes for which the data were processed, you have the right to have incomplete personal data completed, including by providing a supplementary statement.
Right to erasure (“right to be forgotten”): In situations where (1) the data is no longer necessary for the purposes, (2) consent has been withdrawn and there is no other legal basis for processing, (3) you object to the processing and there are no legitimate grounds for the processing that override your interests, or (4) the personal data has been processed unlawfully, you have the right to have your personal data erased without undue delay.
Right to Restriction of Processing: You have the right to obtain from us the restriction of processing if one of the following applies:
(a) you contest the accuracy of the data, for a period that allows us to verify the accuracy of the data;
(b) the processing is unlawful, and you oppose the erasure of the personal data, requesting instead that its use be restricted;
(c) we no longer need the personal data for the purposes of processing, but you require it to establish, exercise, or defend a legal claim;
(d) you have objected to the processing in accordance with Article 21(1) of the GDPR, for the period during which we verify whether our legitimate interests override your rights.
Right to Data Portability: You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, where:
(a) the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR; and
(b) the processing is carried out by automated means.
The right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
You do not have this right if the decision is authorized by Union or Member State law to which the controller is subject and which also provides for appropriate measures to safeguard the data subject’s rights, freedoms, and legitimate interests; or
To stop receiving promotional messages, you can follow the unsubscribe instructions included in each email.
If you have questions about these rights, or if you wish to exercise any of these rights, you may do so in writing, by email, or through the contact form at www.limas.ro.
Please note that exercising these rights may affect our ability to provide you with certain products, features, or services.
SECURITY OF YOUR PERSONAL DATA
Limas will take appropriate technical and organizational measures, taking into account the nature of the information and the costs associated with implementation, in accordance with applicable data protection laws, including by requiring service providers, business partners, or professional consultants to use appropriate measures to protect your personal data.
PLEASE NOTE THE FOLLOWING:
We will endeavor to respond to any requests within 30 days. However, this timeframe may be extended for specific reasons related to the applicable law or the complexity of your request.
Restricted access: In certain situations, we may not be able to provide you with access to all or some of your personal data due to legal provisions. If we deny your request for access, we will inform you of the reason for the denial.
Inability to identify you: In some cases, we may not be able to locate your personal data due to the identifiers you provide in your request. An example of personal data we cannot access when you provide us with your name and email address is data collected through browser cookies.
In such cases, if we cannot identify you as the data subject, we are unable to comply with your request unless you provide additional information that allows for identification.
HOW TO EXERCISE YOUR RIGHTS
To exercise your legal rights, please contact us at office@limas.ro.
